Behind the Scenes of Our Fire Damage Restoration Process

11/2/2022 (Permalink)

Few things are as heartbreaking and soul-crushing as fire damage to your home or business. It’s even more daunting to think about what happens next. “What’s the first step? How do I go about filing a claim?” are all very valid questions to ask after a fire. With SERVPRO of Belle Meade and West Nashville, though, you don’t have to wonder- you have answers to all of these questions! We have compiled a list below of our fire damage restoration process and some other tidbits about our franchise that are different from other restoration companies in the area. 

Behind The Scenes: What Does The Fire Damage Restoration Process Look Like In Belle Meade? 

Every fire damage scenario is unique, and the solutions provided should cater to that. However, there are some steps of the fire damage restoration process that are standardized across the board: 

• Step One: Contact us! The restoration process starts when you call us at (615) 242-9391. Our representative will ask you a series of questions related to your fire damage scenario. Based on the severity and timing of the situation, we’ll bring the necessary equipment to your Belle Meade home or business. 
• Step Two: We’ll conduct a fire damage assessment and inspect your property for further damage. This step gives us insight into the extent of fire, smoke, and soot damage. 
• Step Three: We will immediately board up and patch the tarp to your roof as a temporary protective measure against further damage. 
• Step Four: Firefighting efforts are inevitable during the fire damage restoration process. When this happens, water damage is sure to pile on top of the fire damage that’s already present. During this step of the process, we’ll address all water damage concerns by using water extraction equipment to remove most of the water. We will also use industrial-grade air movers and dehumidifiers to speed up drying. 
• Step Five: Nearing the latter part of the fire damage restoration process, we’ll remove smoke and soot from all surfaces, walls, and ceilings now. 
• Step Six: Removing signs of fire and water damage isn’t enough- at this stage, we’ll clean and sanitize all restorable items and disinfect all surfaces affected by fire damage. We are trained to remove the strongest of odors and are certified to carry out a variety of cleaning techniques post-fire. 
• Step Seven: This last step is where restoration can begin. Restoration can be minor repairs, such as replacing drywall or installing new carpet, or major repairs, such as the full-scale reconstruction of your Belle Meade property. 

Why Else Should You Pick SERVPRO For All Your Fire Damage Needs?

• Our highly trained team receives training at the onset, and not just that- SERVPRO invests in continuous education courses for all of our technicians to ensure that we are always on top of changing industry standards. 
• We guarantee fast 24-hour emergency service. We know that emergencies can occur outside the 9-5 window, and our crew is always on standby if/when that happens. 
• We have over 2,000 strategically-positioned franchises to call upon for resources when disaster strikes. That way, SERVPRO can arrive on the scene promptly, wherever you are!

Nobody does it like SERVPRO! With over five decades of experience in the disaster restoration industry, you can trust SERVPRO to not only do the job but to do the job well. We offer a specialized cleaning program tailored to YOUR business, something not many restoration companies provide. We also work with your insurance company to manage the paperwork during the claims filing process. We understand how tough it is to get back to the swing of things after a fire has turned your world upside down. That’s why we aim to make your life easier post-disaster, however we can. All you have to do is follow the first step in the fire restoration process laid out above, and we’ll handle the rest! 

This franchise is independently owned and operated.