Pipe Burst In Your West End High-Rise Tower? Here's What We Can Do

3/30/2022 (Permalink)

The rushing gust of a burst pipe overflowing your West End building with unsanitary water is distressing when you think about the damp odors and mold that can result from that extra moisture. Contaminated water is not something to mess with, and being educated on the various types of tainted water is to your benefit so you can watch out for it and call for help when needed. It is also of utmost importance to reach out if you feel you are in murky waters (literally!) In an emergency, minutes matter, and at SERVPRO of Belle Meade and West Nashville, our team is known to provide an immediate response, day or night, because emergencies aren't on a set schedule! An emergency response minimizes damage and restoration costs, so time is of the essence. 

What Are The Three Types Of Contaminated Water?

• Category 1: "Clean Water"- this type of water comes from a clean source like a faucet or a broken (pure water) supply line. If not taken care of promptly, this water has the potential to tread category two or category three territory depending on water temperature, time, and contact with sullied water. 
• Category 2: "Gray Water"- Can be dangerous. This type of water may contain bacteria and viruses and can quickly deteriorate to category three water if left untreated. 
• Category 3: "Black Water"- This type of water is the worst of them all, and any contact with it should be avoided at all costs. This type of water may contain microbes and other harsh chemicals and can cause health effects. 

What Is The General Walkthrough For Water Damage In West End?

• Within one hour after you reach out to us, one of our teammates will contact you to coordinate a service run. Within 4 hours of notifying us, you will have us on the scene to conduct water damage restoration after our representative has asked you a series of questions regarding the size and scope of the damage. 
• You'll know exactly what to expect and the anticipated outcome because our professionals will walk you through the process every step of the way!
• We will also begin pre-testing for maximum restoration- this means we work outward from the root cause of the damage. This helps us mitigate damage effectively because water damage may not always be seen to the naked eye. 
• By the eight-hour mark, we will give a verbal briefing to your adjuster or property manager so that all parties understand the scope of the damage before we perform cleaning and restoration services. 
• You will also get a final walkthrough before project completion to confirm that everything is done to your satisfaction. 

Do you need our water damage restoration services in West End? At SERVPRO of Belle Meade and West Nashville, we specialize in water damage restoration services - and this isn't our first rodeo! We have almost six decades of experience in the restoration industry, being named a Top 100 SERVPRO Franchises Member and a BBB Accredited Business. If you need us, don't hesitate to contact us at (615) 242-9391. This franchise is independently owned and operated.