Restoring Water-Damaged Documents

6/23/2020 (Permalink)

Damage to documentation in your home or business due to a water-related incident, such as flooding related to bad weather or a machine malfunction, can create issues for you that could have far-reaching results. Private or financial information is something that simply cannot be lost or mishandled, and our team is dedicated to the proper and careful recovery and restoration of such data if it becomes damaged by flooding or any other water-related accident. 

Here at SERVPRO of Belle Meade, we are often called upon to restore documents from an office or a home that has been damaged by water, and sometimes that water has been contaminated, making the job even more complicated. We employ all our expertise to ensure that the project was completed in a timely, professional, and safe manner. 

Our team is very organized and methodical in its processes, and we make sure that all the information captured during the restoration is thoroughly documented and as complete as possible; after the restoration is complete it is of vital importance that home or business owners can access any information they may need to serve their clients or get their households running normally again, right away. 

We diligently follow a policy of providing daily communication to our clients and insurance companies involved to ensure that all interested parties are updated on the progress of the project at all times. We also provide complete documentation to our clients that may pertain to sensitive or private situations, such as medical information which is protected by HIPAA.  

Healthy indoor air quality has to be maintained during a project involving the restoring of documents. Our SERVPRO technicians know this and take great care to ensure the air quality meets all required standards. 

In the event that your home or business is impacted by a disaster or accident and your vital documents and records are damaged, call us here at SERVPRO of Belle Meade/West Nashville. We have the experience and expertise to restore all types of records, and we understand privacy law compliance, too.